How airport pickup works

Most of our airport work is pre-booked. You send the flight details, we confirm a fixed fare, and on the day we track the flight and meet you after landing. This page explains what that means in practice.

What we need when you book

For an arrivals job, the useful details are:

  • Flight number and landing date
  • Terminal, if you know it (otherwise the flight number is enough)
  • Number of passengers and bags
  • Full drop off address in Oxford or Oxfordshire
  • A mobile number we can reach on the day

Published airport fares apply to Oxford. For drop offs outside Oxford, we confirm a separate quote. Those prices are subject to change, so do not assume the Oxford rate card applies.

WhatsApp is usually the quickest way to send that. Online booking works well if you already know the details.

On the day of travel

A simple sequence, so you’re not guessing at baggage reclaim.

  1. We monitor the flight The 50 minute allowance starts from the actual landing time, not the scheduled time.
  2. You clear arrivals You have 50 minutes from landing to clear immigration, collect your luggage and let us know you are ready.
  3. Your driver comes in The driver waits away from the paid pickup area until you confirm you are ready, then makes their way to the airport pickup point.
  4. Drive to Oxfordshire The fare confirmed when you booked is the fare you pay, including the standard airport pickup charge.

Airport collections

We monitor your flight and allow 50 minutes from the actual landing time for you to clear immigration, collect your luggage and let us know you are ready. Your driver will then make their way to the airport pickup point.

If you are not ready within 50 minutes of landing, waiting time is charged at £10 per additional 30 minutes or part thereof.

The standard airport pickup charge is included in your fare.

The 50 minutes is an allowance for the driver’s time while you become ready. It is not 50 minutes of airport parking. Your driver will normally wait away from the paid terminal pickup area until you say you are ready.

If extra parking costs arise because the driver is kept waiting after you have said you are ready, those extra costs may be added where it is reasonable to do so.

This is the same waiting policy printed on booking confirmations for airport collections. It does not apply in the same way when we take you from Oxford to the airport. Extra rates are listed on our rates page.

What flight monitoring does

Flight monitoring means we watch the actual landing time for your flight number. If the plane is delayed, we do not turn up at the original clock time and leave. We adjust.

Once the flight has landed, you have 50 minutes to let us know you are ready. After that, extra waiting is £10 per additional 30 minutes or part thereof. Full detail in airport collections above.

If you are travelling with a large group or several big cases, tell us at booking. We may recommend the 8 Seater rather than a smaller car.

Heathrow terminals

We collect from Terminals 2, 3, 4 and 5. Terminal layouts and short-stay rules change over time, so we confirm the meet plan with your booking rather than publishing a map that goes out of date.

TerminalWhat helps us
T2 / T3Flight number and mobile, common for many European and long-haul arrivals
T4Tell us T4 if you already know; it’s separate from the central terminals
T5Often British Airways. The flight number is usually enough

Heathrow to Oxford transfers · Oxford to Heathrow

Outbound journeys to the airport

Going to the airport is simpler: we pick you up at home, college, hotel or station and take you to the terminal you need. The collection waiting policy above does not apply. The normal airport drop off charge is included in the advertised fare.

When to leave Oxford for Heathrow

Allow 60–90 minutes driving in normal traffic, plus buffer for check-in. Friday afternoons and holiday periods on the M25 and approaches can add a lot of time. We’ll suggest an earlier pickup if your flight is tight. Fares and terminals: Oxford to Heathrow taxi.

Gatwick, Luton and others

Same idea: fixed fare, agreed terminal, pickup time worked back from your flight. See Gatwick, Luton, London City and the full list on rates.

Common questions

Do you track flights for airport pickups?

Yes. Give us your flight number when you book. We check the landing time and adjust for delays or early arrivals.

How long will you wait after my flight lands?

We monitor your flight and allow 50 minutes from the actual landing time for you to clear immigration, collect your luggage and let us know you are ready. Your driver will then make their way to the airport pickup point. If you are not ready within 50 minutes of landing, waiting time is charged at £10 per additional 30 minutes or part thereof. Full detail: airport collections.

Where do you meet me at Heathrow?

We agree the meet plan when you book. Once you let us know you are ready, your driver makes their way to the airport pickup point.

Is the airport charge included in the fare?

Yes. The standard airport pickup charge is included in your fare. See what’s included.

Ready to book an airport transfer?

Send your flight number, date and Oxfordshire address. We’ll confirm the fare before you travel.