Airport collections
We monitor your flight and allow 50 minutes from the actual landing time for you to clear immigration, collect your luggage and let us know you are ready. Your driver will then make their way to the airport pickup point.
If you are not ready within 50 minutes of landing, waiting time is charged at £10 per additional 30 minutes or part thereof.
The standard airport pickup charge is included in your fare.
The 50 minutes is an allowance for the driver’s time while you become ready. It is not 50 minutes of airport parking. Your driver will normally wait away from the paid terminal pickup area until you say you are ready.
If extra parking costs arise because the driver is kept waiting after you have said you are ready, those extra costs may be added where it is reasonable to do so.
This is the same waiting policy printed on booking confirmations for airport collections. It does not apply in the same way when we take you from Oxford to the airport. Extra rates are listed on our rates page.